Plant Warranty
Rohr’s Nursery appreciates your business. Please take a few minutes to review our warranty policy.
Rohr’s Nursery Warranty:
Trees and shrubs planted by Rohr’s Nursery are guaranteed for 1 year at 100%. A replacement will be issued 1x per plant within that 1st year.
** Warranty does not include Clearance or Discount items **
Retail “Cash & Carry” Warranty
**Warranty covers plant purchase price**
Shrubs and Trees are guaranteed: 100% for 90 days after the date of purchase then 50% for one year after date of purchase.
Warranty only valid if:
- Customer has the original sales receipt and dead tree/shrub.
- If they have been planted in the ground outdoors in a timely fashion and were properly cared for and watered but failed to continue living
Warranty does NOT include:
Annuals, Perennials, Roses, Vegetables, Bulbs, House Plants, Transplants, Water Plants, plants kept in above ground containers and Clearance/Discount Items.
or
Plants that have suffered in appearance but are capable of recovering with proper care. This guarantee does not apply when damage to the tree, plant or shrub is caused by an act of a nature, person, animal or vandalism.
There will only be one replacement issued per plant purchased.
*No cash refunds*
*Original sales receipt is required*
*Replacements limited to one time only*
*Store Credit can only be used towards replacement trees or shrubs*
Rohr’s Nursery experts are always here to help and answer your questions. Please do not hesitate to call with any concerns regarding your planting.